At Omri Paths, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund and return policy below.

Returns

  • You may return products within 14 days from the date of delivery.

  • To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

  • Please include your order number and reason for the return.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7-10 business days.

  • Refunds will be issued to the original payment method.

  • Since we operate on a cash-on-delivery basis, refunds will be provided via bank transfer or store credit, as applicable. Please contact us to arrange the refund.

Exchanges

  • Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

How to Initiate a Return

  • To start a return, please email us at [email protected] with your order details and reason for return.

  • We will provide you with the return instructions and address.

Important Notes

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

  • We recommend using a trackable shipping service for your return to ensure safe delivery.

If you have any questions or need assistance, feel free to reach out to us at [email protected].